Terms & Conditions

1. Compliance with CPA Guidelines

  • Darkwing Aerials abides by the Commercial Producers Association (CPA) guidelines. It is the client’s responsibility to understand and acknowledge the CPA Crew Working Guidelines.

2. Payment Terms

  • 50% of the quoted value is due for booking confirmation. The remaining 50% is due upon completion.

3. Insurance & Liability

  • This quote includes insurance on all equipment owned by Darkwing Aerials (DWA). Should you wish to use additional equipment, please specify this upfront. The responsibility for insurance lies with the owner or lessee for any rented or other equipment used.
  • DWA is covered by ZAR 50,000,000.00 in public liability insurance.

4. Footage Ownership & Usage

  • All footage shot by DWA remains the property of DWA until the final invoice is paid in full. Any use of the footage before payment will incur additional usage charges on top of the final invoice.
  • DWA has a strict 'on-set' and 'behind the scenes' photo and video policy. No mobile phone photos or videos are allowed on set. No footage of the drone in flight or on the ground may be used without prior consent from DWA. Producers/clients are requested to inform their crew of this policy.

5. Operational & Safety Protocols

  • A risk assessment will be conducted for each shoot. The Pilot in Command (PIC) reserves the right to make the final decision on whether it is safe to fly. Weather conditions such as wind, temperature, and altitude need to be taken into account by the DWA PIC, as conditions may change throughout the day.
  • All flights must be conducted in accordance with DWA's Opspec and in compliance with CAA regulations at all times.
  • When flying in controlled airspace, the PIC must adhere to the air traffic control tower's instructions. A flight plan must be submitted to ATC no less than 2 days before the shoot. DWA cannot be held liable for any delays caused by air traffic control, including the possibility of being grounded and unable to fly due to ATC directives. Darkwing is not responsible for any disruptions or cancellations caused by such ATC decisions.
  • Drone Permissions: All drone permissions can take between 3-7 working days to process. It is the responsibility of the client to present all drone options for feedback on the lead times for each location.

6. Working Hours & Day Definitions

  • Standard Day: A “Standard Day” is defined as 10 hours. Overtime will be billed for any hours worked beyond 10 hours unless previously agreed upon.
  • Premium Day: A “Premium Day” refers to any Sunday, Public Holiday, or the first night of a night shoot. Premium Days are charged at 1.5 times the standard daily rate based on standard working hours. If a night shoot or public holiday falls on a Sunday, the day will be deemed a premium day, and only one premium rate calculation will apply.
  • Travel Day:
    • A “Travel Day” is a day called as such by the producer and involves travel to and from a location where the travel time is not greater than a standard day.
    • Travel days will be billed at half the standard day rate, regardless of whether they fall on a premium day or not.
    • Should the travel time exceed 10 hours, the additional hours over 10 will be billed at a pro-rata day rate. For example, if the Day Rate is R1,000.00, and the travel time is 12 hours, it will be calculated as a half-day of R500.00, plus 2 hours pro-rata of R200.00, totalling R700.00 for the day.
    • Designated drivers will treat a travel day as a standard day with normal overtime structures. Travel time of less than 5 hours will be billed as a half-day.
  • Weather Day: A “Weather Day” occurs if the scheduled shoot day cannot be completed due to weather conditions. The weather day may be added to the end of the scheduled shoot period or booked as an additional day as scheduled by the producer.
  • Call Time:
    • “Call Time” is the time stipulated by the Producer that cast and crew need to be on set or at a specific location, ready to work.
    • If the set is within 40 km of the CT Station or the Rosebank Gautrain Station, call time will be as stipulated by the Producer, regardless of own or provided transport.
    • If the set is further than 40 km from the CT Station or the Rosebank Gautrain Station, call time will include travel time from the applicable stations to the set or location.
    • If the set is further than 40 km from the CT Station or the Rosebank Gautrain Station, transport will be provided by production. Crew who do not use this provided transport will make their own way, at their own expense, to the location.
  • Overtime: refers to any hours worked by applicable crew members that exceed the agreed working hours on a technical workday. The following crew members are excluded from overtime: Production Crew and Trainees in all departments.
    • Overtime rates will be based on the applicable day rate. (Premium days' overtime will be calculated on the premium day rate).
    • Overtime is calculated as follows:
      • 1st 4 hours @ 1.5 x pro-rata day rate.
      • Thereafter @ 2 x pro-rata day rate.
    • Overtime will be calculated in 15-minute increments. Wrap called after the quarter hour will be rounded up, and wrap called up to the quarter hour will be rounded down.
  • Turnaround: is the time interval from when a crew member wraps to when they are called back onto set. Industry standard calls for a minimum of 10 hours of turnaround between wrap and call on the same shoot.
    • Turnaround penalties will apply to any deviation from the industry standard. Penalties are calculated as follows:
      • 1st 2 hours @ pro-rata day rate.
      • Next 2 hours @ 2 x pro-rata day rate.
      • Thereafter @ 3 x pro-rata day rate.

7. Mobilisation & Demobilisation

  • All Darkwing personnel and equipment will be charged from the Mobilisation Day agreed upon with the client until the Demobilisation Day, as agreed with the client before starting the work.
  • Mobilisation Day refers to the day personnel depart from home to travel to the work site.
  • Demobilisation Day refers to the day personnel depart from the work site to return home after the assignment is completed.
  • Should Darkwing technicians and equipment become idle due to an event (except those caused by Darkwing's own fault) that prevents Darkwing from performing the works, this will be considered a "Standby Day."

8. Special Days & Additional Services

  • Technical Recce Day:“Technical Recce Day” is a day called by the producer where no filming takes place, and the hours worked do not exceed 5 hours. If any filming occurs on this day, it will revert to a shoot day, and call time will be from the commencement of the workday, with overtime applying after 10 hours.
    • A Technical Recce Day will be billed as a half-day if up to 5 hours are worked.
    • If more than 5 hours but less than 10 hours are worked, hours will be calculated pro-rata based on the standard day rate. If more than 10 hours are worked, normal overtime rates will apply.
  • Premium days will be billed at premium rates.
  • Gear Check Day: A “Gear Check Day” is a prep day. Darkwing may be required to join a gear check at an external location or conduct an internal gear check. This will be reflected in the quotation based on the drone or equipment package.
  • DWA will charge a fee of R750.00 per location for all flight planning.
  • The cost of Special Permission Permits, such as SANParks aerial permit fees, must be covered by production and will be added to the invoice.

9. Cancellation Policies

  • Cancellation Policy on Crew: 
    • Should a crew member be canceled within five (5) working days of the commencement of their confirmed booking, cancellation penalties shall be calculated as follows:
      • First 2 confirmed days @ 100% of the day rate.
      • 3rd to 5th confirmed days @ 50% of the day rate.
      • 6th to 7th confirmed days @ 25% of the day rate
  • Cancellation Policy on Gear:
    • Less than 48 hours before the start of the shoot – Full payment due.
    • Between 48-96 hours' notice of cancellation - 50% payment due/non-refundable plus any extras that may have incurred, e.g., tech recce.

10. Per diems

  • Per Diems must be covered by production and paid to the DWA crew on set for all days away, including travel and down days. The rate is R220.00 per day for local incidental costs and R100 per meal not covered by production.

 11. Amendments & Acknowledgement

  • Any changes made after the initial estimate is submitted will be added to the final invoice.
  • By confirming a booking, the contracting production company/client acknowledges that they have read, understood, and accept DWA's terms of service.


Contact: Ceil Reyneke Gregg | +2782 7577453